Privacy Policy

Introduction

HomeoConnect ("we", "us") is committed to protecting the privacy and confidentiality of your personal and health information. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

Account information: your name, email address, phone number, and role (patient, doctor, or admin) when you register.

Profile information: details you add to your profile, such as qualifications, experience, clinic details (doctors), and medical history, allergies, or blood group (patients).

Medical records: documents and files you choose to upload to your account.

Usage data: appointments, messages, reviews, and other activity on the platform.

How We Use Your Information

To provide and improve our platform: matching patients with doctors, managing appointments, enabling secure messaging, and generating prescriptions.

To process payments and memberships.

To send important notifications about your appointments and account.

To comply with legal obligations.

Contact Privacy

We never show a patient's or doctor's direct contact details (phone, email, address) to the other party. All communication happens through HomeoConnect's secure messaging system, which keeps your personal contact information private.

Data Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and restricted access to sensitive information. Medical records are only accessible to you and the doctors you have an established appointment relationship with.

Data Sharing

We do not sell your personal data. We only share information with service providers necessary to operate the platform (such as hosting and payment processing) and only to the extent required, under confidentiality obligations.

Your Rights

You may access, correct, or delete your account information at any time. You can request export or deletion of your data by contacting us.

Contact Us

For privacy questions, contact us at privacy@homeoconnect.com.